Everything you need to know about ordering, payments, delivery speed, refill guarantee and the reseller API atAI SMM Expert. If your question is not answered here, our support team is available 24/7.
AI SMM Expert is an SMM panel where you can buy followers, likes, views, subscribers, members and watch time for Instagram, TikTok, YouTube, Facebook, Telegram, Twitter (X), WhatsApp and more. We serve customers in the USA, the UK and worldwide, with low starting prices, fast delivery and a full reseller API.
Create a free account, add funds to your balance, then open the New Order page. Choose a category and a service, paste your public link, enter the quantity and submit. Your order starts automatically and its progress is shown on the Orders page.
Yes. The full service list with prices, minimums, maximums and speeds is public on the Services page. You only need an account when you are ready to order.
Never. Every service works with your public link or username only. We will never ask for your password, login code or any verification code, and you should never share those with anyone claiming to be support.
Most services start within 0–30 minutes. Every service on the Services page shows its own start time and daily speed, so check the service description before ordering. Large orders are delivered gradually at the stated speed instead of all at once.
Give the exact public link of the profile, post or video, exactly as the service description requests. Your account must be set to public before ordering and stay public until the order completes — orders sent to private accounts cannot be delivered.
Pending — your order is in the queue. In Progress — delivery has started. Completed — the full quantity was delivered. Partial — part of the order could not be delivered and the undelivered part was refunded to your balance. Canceled — the order was stopped and the remaining amount was refunded to your balance.
Nothing is lost. When an order is marked Partial, the charge for the undelivered quantity is returned to your panel balance automatically, and you can use it for a new order right away.
We accept PayPal, bank cards and major cryptocurrencies. Log in and open the Add Funds page to see every method currently active for your account, along with its minimum deposit.
The minimum depends on the payment method and is shown on the Add Funds page before you pay. Your balance never expires, and you can place orders of any size as long as your balance covers them.
Undelivered and partially delivered orders are refunded to your panel balance automatically, as explained above. Completed orders cannot be refunded because the delivery has already been made. The full rules are on the Terms page.
Every service name ends with its guarantee. ✅ 30-Day Refill or ✅ Lifetime Refill means drops inside that period are topped up again. ❌ No Guarantee means the service has no refill coverage, which is why it is usually the cheapest option.
A drop is when a platform removes some accounts, so your count goes down after delivery. If your service carries a refill guarantee and the drop happens inside the guarantee period, open the order on the Orders page and use the refill option, or send the order ID to support and we will start the refill for you.
Services marked Non Drop are built for stability and lose little to nothing after delivery. If you are ordering for a client or a business page, a Non Drop service with a refill guarantee is the safest choice.
Yes. Every account can generate an API key and connect its own panel or website, with endpoints for services, orders, balance and status checks. Full documentation is on the API page.
Yes — resellers are welcome. Our low panel prices leave room for your own margin, and child panels are available if you want a complete ready-made panel connected to our services.
Use the live chat on this website or open a ticket from your account. Support is available 24/7. For order questions, always include your order ID — it helps us check and resolve your order much faster.
Order sensibly: keep your profile public, choose a speed that looks natural for your account size, and do not place the same link on many panels at the same time. We never ask for your password, and delivery follows the speed stated in each service description.
Our team replies on live chat and tickets around the clock. Create a free account and send us your question — or your first order ID — and we will sort it out.
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